Terms and Conditions
General terms and conditions
All rates quoted are subject to availability and alteration. All discounted rates quoted are limited offers and are subject to availability and may be subject to a minimum night stay.
While every effort has been made to ensure the accuracy of all information, Herbert Park Hotel and Park Residence does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed features and products.
Online bookings
Please note that different terms, conditions and cancellation policies in relation to all online bookings via Herbert Park Hotel and Park Residence website may apply depending on the room or rate type selected. Please read carefully the room rate details that are provided before you make your online booking. You are advised to check through the rate details before making your online reservation.
Online Check-In
Credit/Debit card's provided will be subjected to pre-authorisation amounts, and release of frozen funds is subject to the issuing bank. Guests shall be held responsible for damage (save wear and tear) occasioned to their room(s) during their occupancy and will be liable for any repairs/cleaning which must be effected subsequent to their occupation of the room(s), including activation of sprinkler system. Funds needed to effect such repairs/clearing to your room(s) or for additional charges such as minibar, smoking in a non-smoking room (minimum charge of a nights accommodation) shall be debited from your credit card account following departure, without further notification. Guests that lose their keycard during their stay, need to present themselves at Reception with valid ID to have a new keycard issued. Late check-out and car parking charges apply. Early departures will be subject to cancellation policy. Removal or damage to hotel property will be claimed or charged to your credit card where appropriate.
I confirm I have read the conditions of this contract prior to signing the registration form and agree to be bound by them.
Promotions and offers
Please note that all promotional offers are subject to specific terms, conditions and restrictions listed on the specific webpage. All special offers are subject to availability.
Site use
Herbert Park Hotel and Park Residence website is intended to assist the consumer in determining the availability and booking of a hotel reservation. Apart from printing information in connection with your travel, you are not entitled to reproduce, replicate, sell, resell or otherwise exploit the Herbert Park Hotel and Park Residence website unless we provide you with prior written permission to do so.
Eligibility of use
Use of Herbert Park Hotel and Park Residence website is restricted to people over the age of 18 who can enter into binding contracts.
Links to third party websites
Links that feature on Herbert Park Hotel and Park Residence website are links to other sites, which we believe may be of interest to you. By providing these links we are not endorsing or recommending such sites or the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to or from any other website.
Liability disclaimer
While every reasonable effort has been made to ensure accuracy of information, the content of Herbert Park Hotel and Park Residence website may include technical, typographical or content errors.
Therefore, it is important to refer to the disclaimer information below, before using Herbert Park Hotel and Park Residence website.
Disclaimer
Warranty disclaimer
The content of Herbert Park Hotel and Park Residence website is provided "as is" without warranties of any kind, implied or expressed, statutory or otherwise, including without limitation, the warranties of merchantability or fitness for a particular purpose. Herbert Park Hotel and Park Residence also does not warrant the accuracy or completeness of the information, links or graphics found on the Herbert Park Hotel and Park Residence website. Herbert Park Hotel and Park Residence may make changes to the content or policies at any time without prior notice.
Limitations to liability
In no event shall Herbert Park Hotel and Park Residence be liable for any special, indirect and consequential damage or damages arising out of your access or use, or your inability to use the Herbert Park Hotel and Park Residence website. You hereby waive any and all claims against us arising out of your use of our website or any materials or recommendations of any third parties on our website.